Chairman & Founder, Practicology
Martin Newman is a global thought leader and one of the foremost authorities on digital- and customer centric transformation for all consumer-facing verticals. Recent author of “100 Practical Ways to Improve Customer Experience”, the ultimate guide to transforming your business.
Martin’s achievements cover over 30 years in Retail, heading up the Multichannel operations of some of the world’s leading brands including Burberry, Intersport, Pentland Brands (Speedo, Berghaus), Harrods and Ted Baker.
Martin has been listed in Retail Week’s top 50 eTail Power List for 5 years in a row, is a worldwide key note speaker. He has judged the numerous awards and is Chairperson annually at a host of Industry events.
- Culture Clash? How Consumer Behavior Differs Around the World
- Customer-Centric Transformation in a World of Disruption